Stakeholder engagement

We are committed to nourishing each stakeholder relationship as each and every relationship is important to us.

Stakeholder	Direct	Electronic	Internal Communication	Surveys, Forums, Roadshows, Summits, AGM’s & Other forms of dialogue	External Communication: Media
Staff	X	X	X	X
Customers	X	X		X	X
Consumers	X	X		X	X
Suppliers	X	X		X	X
Agents	X	X	X	X	X
NGO’s & Civil Society	X	X		X	X
Regulatory Authorities	X	X		X	X
Government				X	X
Industry Associations	X	X		X	X
Shareholders, Investors & Analysts	X	X		X	X

Shareholder communication

We are committed to open and timely disclosure with all shareholders and regular communication is maintained with various stakeholders in the Group such as:

institutional investors
investment analysts
shareholders
employees
communities at large

The board encourages shareholders to attend the general meetings and also provides a full explanation of the effects of resolutions to be proposed. The results of all decisions taken at shareholders’ meetings are disseminated by way of written minutes to ensure that all shareholders are timeously informed.

The Group communicates to shareholders in the following way:

Annual report sent to shareholders (Dual medium – English and Afrikaans)
Final results published in the newspaper (Dual medium – English and Afrikaans)
Interim report published in the newspapers (Dual medium – English and Afrikaans)
AGM

All financial results and the annual report are also made available on the website.

Employee communication

Various methods of communication are used to keep employees and other stakeholders informed of Group activities. Examples of these are:

The Flagpost – a quarterly magazine distributed to all staff containing information about the business, management, industry matters and other relevant news;
Newsflash – a pamphlet for staff containing up-to-date, immediate information on various subjects such as events, actions or public news; and
Management also ensures that all staff members have access to information on employment opportunities within the Group. Vacant positions are advertised electronically at all business units.

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